Overall the orders are processed within 1-2 working days for available products.

Your order will be delivered to you from the warehouse closest to your shipping address.
It normally takes 7 to 12 days. If you choose the fastest delivery, it normally takes 5 to 7 days.

Return products with quality issue(s):
You have 30 days (from date of purchase) to request a return/refund. You need to request a return in 7 calendar days past the maximum estimated delivery date, or 30 days from the order date, whichever is later.
Return products without quality issues:
You have 7 days from delivery date to request a return/refund if you are unsatisfied with the product or for other personal reasons. Either way you need to bear a 70% depreciation charge and shipping fee within 30 days from the purchase date or 7 days from delivery date, whichever is later.
If you need to return the goods, please contact our official service via
email:trytoowatch@163.com

Your refund will be processed automatically as soon as your order has been canceled or we have received the returned product.
You will receive your refund within 3 to 15 working days, depending on the
payment method and the processing time of the designated bank.

If you've canceled your order or we've confirmed the product you've returned, your money will be refunded through the same method of payment.